Manage your subscription

Everything you need on how to manage your subscription

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17 articles in this collection
Written by Dan C, Matt Govett, Dustin Elliott and 1 other

General

Moving from Entry to Pro

Curious about upgrading your subscription? This article covers the key items of what's included when you upgrade from Entry to Pro.

Written by Dustin Elliott
Updated over a week ago

Hibernating/pausing your Buildxact subscription for a limited time

It's possible to hibernate your Buildxact subscription during a break in business.

Written by Kate Cromie
Updated over a week ago

Franchises and Buildxact

How we support grouping of Buildxact accounts

Written by Dan C
Updated over a week ago

How do I manage my subscription?

Upgrade and manage your subscription from within Buildxact

Written by Matt Govett
Updated over a week ago

Locating invoices for your Buildxact subscription

You can find and download a record of your Buildxact billing details

Written by Matt Govett
Updated over a week ago

Cancelling or pausing your Buildxact subscription

Cancelling, or pausing, your Buildxact subscription can be done in Buildxact itself

Written by Matt Govett
Updated over a week ago

Can I pay for Buildxact using direct deposit, cheque or cash?

Payment options in Buildxact

Written by Matt Govett
Updated over a week ago

Updating your billing details

Update or change your credit card details, billing address and manage your plan in Buildxact

Written by Matt Govett
Updated over a week ago

Can you use Buildxact with multiple business entities?

How to use Buildxact if you have multiple business entities

Written by Matt Govett
Updated over a week ago

My subscription is ending/has ended

Updating or changing your Buildxact subscription

You can update or change your subscription, add users, pay invoices and check payments in the Subscriptions tab

Written by Matt Govett
Updated over a week ago

I would like to revisit my account with a view to using it again but cannot login for some reason?

Written by Matt Govett
Updated over a week ago

My subscription ends soon, what happens if I don't pay?

Written by Matt Govett
Updated over a week ago

Terms and conditions

Terms and conditions

Info about privacy, terms of service, refund policy, and info about repsonsible disclosure

Written by Matt Govett
Updated over a week ago

Free trial

I just signed up for a free trial. How long will it take before I can get in?

Written by Matt Govett
Updated over a week ago

Is the software I am using for trial a full version or will I have a full version when I buy it?

Written by Matt Govett
Updated over a week ago

Multiple users

User Access Controls

This guide shows information about the roles and permissions for users

Written by Matt Govett
Updated over a week ago

How to add/remove/edit a user in your Buildxact account

You can set up new users, delete users, or amend an existing users details

Written by Matt Govett
Updated over a week ago