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How do I update or change my Buildxact subscription details?

Learn how to pay invoices, check payments, update, or change your subscription details under the Subscriptions tab.

Matt Govett avatar
Written by Matt Govett
Updated over a week ago

Updating or changing your Buildxact subscription

(NOTE: The following images are showing Australian pricing only)

In the left-hand menu:

  1. Click My Business 

  2. Click Business Account

  3. Click Subscriptions

  4. Choose Manage Plan

You can then view your current plan. There are three main types of plan changes you can make:

  • Upgrade your current plan to access more features.

  • Downgrade to a less feature-rich plan to fit your budget.

  • Switch to a different plan like the Foundation plan based on your preferences and requirements.

4. To change to a different plan, click Select a different plan.
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5. Select the plan period.

6. Click Select Plan on the subscription plan you want to change to.
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You will be presented with a summary of the immediate changes including any pro rata credits if applied. Costs for plan upgrades are pro-rated, meaning you only pay the difference for the remaining time left in the current billing period, ensuring transparency and fairness.

Here you can:

  1. Manage your email accounts.

  2. Click to View the Buildxact subscription terms and conditions.

  3. Once you are satisfied with all the changes, click Confirm Changes. Any changes to your subscription plan will automatically update the billing schedule to ensure it aligns with the newly chosen subscription, with future invoices reflecting the adjustments.

If your account has expired

You will be prompted to pay once you log in. Nothing in your account will be visible until you have made payment.
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