Updating or changing your Buildxact subscription
(NOTE: The following images are showing Australian pricing only)
In the left-hand menu:
Click My Business
Click Business Account
Choose Manage Plan
You will now be able to see your current plan as well as your current number of users and email accounts
To change to a different plan
Click Select a different plan
Select the plan period
Click Select Plan on your chosen subscription plan
You will be presented with a summary of the immediate changes including any pro rata credits if applied.
Here you can:
add or remove user seats from your subscription
manage your email accounts.
Click to View the Buildxact subscription terms and conditions
Once you are satisfied with all the changes, click Confirm Changes
If your account has expired
You will be prompted to pay once you log in. Nothing in your account will be visible until you have made payment.
To update the number of users you are being billed for
If you have removed additional users from your system, you can then modify your billing to remove the additional charge for those users by following the steps below.
NOTE: You MUST delete the user from your system before you can modify your billing.
NOTE: Each plan has a set minimum number of included users as part of your monthly subscription, that number cannot be reduced.