Updating or changing your Buildxact subscription
In the left-hand menu:
Click My Business
Click Subscriptions
Choose Change/Modify plan
Scroll to the bottom of your subscription choice and click Select.
If your account has expired
You will be prompted to pay once you log in. Nothing in your account will be visible until you have made payment.
Follow steps 1 - 4 to process payment and access your account.
To update the number of users you are being billed for
If you have removed additional users from your system, you can then modify your billing to remove the additional charge for those users by following the steps below.
NOTE: You MUST delete the user from your system before you can modify your billing.
Once you have followed the steps 1 - 4 from above, you can:
Reduce the number of users you are being billed for.
Preview the amount to ensure it's correct.
View the Buildxact subscription terms and conditions
Select the Change button to save and have those changes come into effect.
NOTE: Each plan has a set minimum number of included users as part of your monthly subscription, that number cannot be reduced.