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How do I update or change my Buildxact subscription details?
How do I update or change my Buildxact subscription details?

Add users, pay invoices, check payments, update, or change your subscription details under the Subscriptions tab.

Matt Govett avatar
Written by Matt Govett
Updated over a week ago

Updating or changing your Buildxact subscription

In the left-hand menu:

  1. Click My Business 

  2. Click Subscriptions

  3. Choose Change/Modify plan

  4. Scroll to the bottom of your subscription choice and click Select.

If your account has expired

You will be prompted to pay once you log in. Nothing in your account will be visible until you have made payment.

Follow steps 1 - 4 to process payment and access your account.

To update the number of users you are being billed for

If you have removed additional users from your system, you can then modify your billing to remove the additional charge for those users by following the steps below.

How to add/remove/edit a user

NOTE: You MUST delete the user from your system before you can modify your billing.

Once you have followed the steps 1 - 4 from above, you can:

  1. Reduce the number of users you are being billed for.

  2. Preview the amount to ensure it's correct.

  3. View the Buildxact subscription terms and conditions

  4. Select the Change button to save and have those changes come into effect.

NOTE: Each plan has a set minimum number of included users as part of your monthly subscription, that number cannot be reduced.

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