Skip to main content
All CollectionsEstimatingPlans & Takeoffs
How do I upload a protected/locked PDF to Buildxact?
How do I upload a protected/locked PDF to Buildxact?

This article outlines what to do if you receive a locked or protected error message when uploading a PDF to Buildxact.

Kate Cromie avatar
Written by Kate Cromie
Updated over a year ago

Audience: Builder

Read time: 2 min

Article contents: FAQ

If you try to upload a protected or locked PDF/Plan to Buildxact you will get the following message:

If you know the PDF password, you can enter it and commence the importing process.

If you don't know the PDF password, you have the following two options:

Option 1

Contact the person that sent you the plans and ask them to send you an unprotected copy or provide the password.

Option 2

Use a free website to unlock the document to allow you to upload. We recommend the following websites:

I Love PDF or Tiny Wow

These will allow you to unlock a PDF by uploading it to their website, converting to an unlocked version that you can then download.

Did this answer your question?