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Create and send a quote

Learn how to build, customise, send, and accept quotes.

Written by Matt Govett

Buildxact allows you to turn your estimate into a professional quote or proposal to share with your customer.

You can customise the quote layout, preview the final document, save reusable layouts, share the quote digitally, and collect customer acceptance through digital signatures.

Watch the video below for a full walkthrough, or scroll down for step-by-step instructions on specific actions.

Prepare your quote

To create your quote:

  1. Open your estimate.

  2. Select Prepare Quote.

  3. Review the quote preview.

The quote is made up of several sections that can be customised depending on the level of detail you want to provide to your customer.


Choose which sections to include

Each quote section can be turned on or off depending on your preferred presentation style.

Common sections include:

  • Cover page

  • Letter

  • Quote items

  • Specifications

  • Allowances

  • Other estimate details

You can adjust the sections to suit your quoting style and customer expectations.


Quote items vs specifications

There are two common approaches for presenting estimate information.

Quote items

Shows the items from your Estimate Costings screen.

You can choose whether to display:

  • All items

  • Categories only

  • Quantities

  • Detailed cost information

Specifications

Provides a more descriptive, image-rich presentation of the work included.

Many users choose either detailed quote items or specifications depending on how they want to present their proposal.


Display allowances

If your estimate includes allowance items such as PC or PS items, you can include these in your quote.

Allowance settings allow you to control how these items are presented to your customer.


Preview your quote

Before sending your quote, use the preview options to review how it will appear.

You can:

  • Scroll through the quote preview.

  • Check the order of sections.

  • Identify blank pages or formatting issues.

  • Confirm the information shown to your customer.


Export a PDF preview

Select PDF Preview to generate a downloadable version of your quote.

The PDF will reflect the current quote layout, including:

  • Enabled sections

  • Section order

  • Expanded or collapsed categories

You can use this version for printing or sharing manually.


Save and reuse quote layouts

If you create quotes regularly, save your layout to avoid rebuilding the same formatting each time.

Save a quote layout

  1. Open the quote editor.

  2. Configure your preferred layout.

  3. Select Save Layout.

  4. Enter a name.

  5. Save.

Your layout can now be reused on future quotes.

Apply a saved layout

To use an existing layout:

  1. Open the quote editor.

  2. Select Choose Layout.

  3. Select your saved layout.

This is useful if you have different quote styles, such as:

  • Initial proposal

  • Detailed estimate

  • Renovation quote

  • New build quote


Understand layout changes

If you apply a saved layout and then make changes only for the current estimate, Buildxact creates a new version of the quote layout.

Your original saved layout remains unchanged.

This allows you to customise individual quotes without affecting your templates.


Customise your quote with advanced editing

Advanced editing allows you to make deeper changes to the structure and appearance of your quote.

You can customise items such as:

  • Section titles

  • Formatting styles

  • Background colours

  • Layout elements

Advanced editing is designed for users who want more control over the final presentation.

Reset advanced editing changes

If changes cause formatting issues or the quote no longer displays correctly:

  1. Open advanced editing.

  2. Select Reset Changes.

This restores the original Buildxact quote layout.


Send your quote

Once your quote is ready, you can send it directly to your customer.

Select Send Quote to choose your delivery options.

Choose a delivery method

You can send your quote using:

  • Standard delivery

  • Digital signature

Standard delivery sends the quote for the customer to review.

Digital signature allows the customer to acknowledge and accept the quote electronically.

Add recipients

You can choose who receives the quote.

Options include:

  • Customer email address

  • Additional recipients

  • CC recipients

  • Client Portal delivery

Customise the email message

The email body can be edited before sending.

You can also create reusable email templates if you regularly send similar quotes.


Collect digital signatures

Digital signatures allow customers to formally accept a quote online.

Customer acceptance process

When digital signature is enabled:

  1. The customer receives the quote email.

  2. They select View and Sign.

  3. They review the quote.

  4. They select Sign and Accept.

The customer is shown confirmation that signing represents acceptance of the quote, terms and conditions, and associated costs.

After a quote is signed

Once accepted:

  • The customer receives confirmation.

  • The builder receives confirmation.

  • The quote status changes to Accepted.

You can also view the acceptance notification from your Buildxact alerts.


Check quote communication history

You can review quotes sent from a specific estimate.

Open the estimate and select the Email button.

This shows communication related to that estimate.

Tip: The Email history is useful for confirming what was sent to a customer and when it was sent.


Unaccept a quote

In some situations, you may need to reopen an accepted quote.

For example, if the customer requests a change after accepting.

To reopen a quote:

  1. Change the quote status back to a previous status.

  2. Confirm the change.

Important: Only reopen an accepted quote when necessary. Changing an estimate after customer acceptance can create a mismatch between what was agreed and the current estimate.


Tips

  • Review your quote preview before sending it to customers.

  • Save commonly used layouts to speed up future quoting.

  • Choose between quote items and specifications based on how much detail your customer needs.

  • Use digital signatures when you need formal customer acceptance.

  • Avoid changing accepted quotes unless absolutely necessary.

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