Read Time: 3 min
Article contents: FAQ
If you need to switch off your Buildxact account, there are two options:
Hibernating - this allows read-only access for three months while you're taking a break, OR
Cancelling - this is permanent, you're telling us the account isn't needed any more.
For $30/month for three months you can retain read-only access to your account data. Learn more here:
This is permanent. Before you go, we'll ask you to give us your reason for cancelling. In most cases, you'll receive a call from us too, just to gather some feedback on your time with us. If you decide to cancel, follow the steps below:
In Buildxact, in the left-hand navigation menu click "My Business".
Under "Business Account" click "Subscriptions".
You can see if your account is set to auto renew. If so, there will be a Cancel hyperlink.
4. Select a cancel reason from the dropdown box
5. Enter your comments for cancelling
6. Click 'Cancel Subscription'
Click the button below to view our refund policy.