Skip to main content

How can I manage and delete catalogs in Buildxact?

Written by Kalya Ryan
Updated today

How to Manage and Delete Catalogs in Buildxact

Managing catalogs in Buildxact involves understanding the rules and conditions for deleting items, especially when dealing with team-uploaded or merchant-supplied catalogs. This article provides a comprehensive guide to help you navigate catalog management effectively.

Overview of Catalog Management

Catalogs in Buildxact can be either uploaded by your team or supplied by a connected merchant. The ability to delete a catalog depends on its origin and the status of any active merchant connections.

Deleting Items from the Sidebar

To delete items from the Recipes and Catalogs sidebar, you need to open the items from the Catalogs page. This ensures that you are accessing the correct interface for managing and removing catalogs.

Understanding Locked Catalogs

If the delete icon is greyed out for a catalog code, it indicates that the catalog is locked. Catalogs supplied via a merchant connection (e.g., a merchant-supplied catalog) are locked from deletion. To delete such a catalog, you must first disconnect the active merchant connection.

Differentiating Team-Uploaded vs. Merchant-Supplied Catalogs

Only catalogs uploaded by your own team can be deleted directly. If a catalog was uploaded by a connected merchant, as indicated in the system records, it is treated as a merchant-supplied catalog. These catalogs cannot be deleted while the merchant connection remains active.

Troubleshooting Common Issues

  • Delete Icon Greyed Out: Ensure the catalog is not merchant-supplied. If it is, disconnect the merchant connection before attempting deletion.

  • Uncertainty About Catalogue Origin: Check the system records to determine whether the catalog was uploaded by your team or supplied by a merchant.

By following these guidelines, you can effectively manage and delete catalogu in Buildxact. For further assistance, consult the Buildxact support team or refer to the in-app help resources.

Did this answer your question?