How do I set up a Buildxact account?
If you don't have an account you can go to https://app.buildxact.com/signup.html. Here you will be guided through the process and be able to set up your own Buildxact account. The process is the same if you are signing up for a 14-day trial. If you run into any issues or need help setting up your account, please contact our support team by clicking on the orange button in the bottom right of the Buildxact landing page.
How do I log in to my existing account?
If you already have an account and would like to login or access the Buildxact app, you can go to https://app.buildxact.com/ and sign in. If you are having trouble signing in and receiving a blank white screen, please check our article on How to Create a Private Browsing Session, or contact our support team for assistance.
How do I get help inside Buildxact?
Anytime you are unsure how to do something inside Buildxact scroll down and look for an information panel. It will give you a quick blurb explaining where you are in the system and the relevant features and the functions. It will also link to any relevant FAQs and help guides and if available an explainer video for you to watch in app.
You can also click on the orange button at the bottom right of your Buildxact screen and ask our help center a question.
View our Frequently Asked Questions (FAQs) & Help Videos
To view the available guides or launch a video click the hyperlinks in the information panel or click on the orange button at the bottom right of your screen.
(See short video below)
Resize and move videos around your screen
When viewing a video, you can resize the screen and move it around to suit your preferred viewing. To resize the video screen, hover your mouse cursor on the bottom right-hand side of the video screen until your cursor changes to double ended arrow symbol, then click and drag out or in to resize.
To move the video screen around, hover your mouse cursor around the edge of the screen (the top is usually the easiest) until your cursor turns into a cross arrow symbol, click and move your mouse to move it around.
To close the video, click the 'x' symbol in the top right-hand corner.
(See short video below)
Close Information panels
You can close the information panel by clicking the Close hyperlink. To expand the information panel click on its name or the information icon.
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