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How to Log In to Buildxact

Logging in to Buildxact is quick, secure, and now safer with OTP and MFA.

Dan C avatar
Written by Dan C
Updated this week

Follow these steps depending on how you want to log in.


Step 1: Enter Your Email

  1. Enter your registered email address.

💡 This is the email Buildxact knows you by — usually your work email.


Step 2: Choose Your Login Method

You have a few options. Each method uses extra security to keep your account safe.


Option 1: Login with a Code (OTP)

OTP = One-Time Passcode
A short code sent to your email (or phone via SMS) that only works once.

  1. Click “Send code to email”

  2. Open your email and copy the code

  3. Paste it into Buildxact

  4. ✅ You’re in

💡 If your phone number is verified, you can also receive the code by SMS.

Learn more about logging in with OTP.


Option 2: Login with an Authenticator App (MFA)

MFA = Multi-Factor Authentication (aka 2-Step Verification)
This adds extra security — you need two proofs of identity:

  1. Your email/password

  2. A 6-digit code from an authenticator app

Setup:

  1. Go to My Profile → 2-Step Verification

  2. Scan the QR code using one of these apps:

  3. Enter the 6-digit code to log in

  4. Optional: tick “Remember this device for 30 days”

⚠️ Xero users MUST use MFA — this is required for connecting Buildxact to Xero.

Learn more about setting up MFA.


Troubleshooting & Tips

  • Authenticator app not working? Switch to email codes or contact Support.

  • Lost your phone? Use your recovery code or ask Support to reset MFA.

  • Didn’t receive your email code? Check spam/junk or request a new one.


Why These Steps Matter

  • Using OTP or MFA keeps your account safe from unauthorized access.

  • MFA is required for Xero users and recommended for everyone else.

  • Protects your jobs, financial data, and business information.

🔐 Even if someone knows your password, they can’t log in without your OTP or MFA code.


Need Help?

If you run into issues logging in or setting up MFA, contact Buildxact Support:
Contact Support

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