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How do I Log in to Buildxact?

Logging in to Buildxact is quick, secure, and now safer with OTP and MFA.

Written by Dan C
Updated today

Follow these steps depending on how you want to log in.

Step 1: Enter Your Email

  1. Go to the Buildxact login page.

  2. Enter your registered email address.

💡 This is the email Buildxact knows you by — usually your work email.

Step 2: Choose Your Login Method

You have a few options. Each method uses extra security to keep your account safe.

Option 1: Login with a Code (OTP)

OTP; One-Time Passcode A short code sent to your phone via SMS that only works once. Note: Buildxact no longer supports email OTPs as a reliable method for 2FA.

  1. Click “Send code to email”

  2. Open your email and copy the code

  3. Paste it into Buildxact

  4. You’re in.

If your phone number is verified, you can receive the code by SMS. Note: Email OTPs are no longer supported.

Learn more about logging in with OTP.

Option 2: Login with an Authenticator App (MFA)

MFA = Multi-Factor Authentication (aka 2-Step Verification)
This adds extra security — you need two proofs of identity:

  1. Your email/password

  2. A 6-digit code from an authenticator app

Setup:

  1. Go to My Profile → 2-Step Verification

  2. Scan the QR code using one of these apps:

  3. Enter the 6-digit code to log in

  4. Optional: tick “Remember this device for 30 days”

Xero users MUST use MFA — this is required for connecting Buildxact to Xero. You must use an authenticator app to generate a one-time passcode, as setting or resetting your password alone will not bypass the OTP prompt.

Learn more about setting up MFA.

Troubleshooting & Tips

  • Authenticator app not working? Use your recovery code or contact Support to reset MFA.

  • Lost your phone? Use your recovery code or ask Support to reset MFA.

  • Didn’t receive your SMS code? Ensure your phone number is verified or request a new one.

Learn more about troubleshooting login issues.

Why These Steps Matter

  • Using MFA keeps your account safe from unauthorized access.

  • MFA is required for Xero users and recommended for everyone else.

  • Protects your jobs, financial data, and business information by requiring a second factor, such as a code from an authenticator app.

Even if someone knows your password, they can’t log in without your OTP or MFA code.

Need Help?

If you run into issues logging in or setting up MFA, contact Buildxact Support:
​Contact Support

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