We welcome all feedback. Our product updates and improvements are based on our customers suggestions and needs.

We have incorporated a system whereby you can post your suggestion, and others can vote on them - and vice versa - you can do the same to others ideas that have been posted.

Posting your feedback this way connects your ideas directly to our Product Team. You'll be able to understand our decision-making process, and receive feedback on your ideas from our Product Team.

When you submit feedback or vote on other people's ideas, you'll automatically receive notifications about these features. These will come from support@receptive.io.

You'll be notified when:

  • Your request is initially reviewed.
  • Items you vote on are reviewed, updated, or released.
  • Comments are added to requests that you've submitted or voted on.

If you don't want to receive notifications, then click on the "Manage Email Preferences" link in the footer of any emails you receive from Support.

How to place a suggestion

Log into Buildxact, you will see a "Features" button on the top right, click this

In the new screen click the ''pop out'' button

And here you will be able to:

  • make suggestions
  • review others suggestions
  • vote on suggestions
  • be kept informed on software updates

Statuses

The status of each request will change over time. The table below explains what each status means.

We look forward to your feedback!

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